You’re Invited

Join us for breakfast at the Park Inn by Radisson Cape Town (Foreshore) for a Breakfast Briefing in collaboration with HVS Consulting and Guy Stehlik from BON Hotels.

We will be discussing the benefits of understanding your guest, considering the customer journey as part of the process of creating revenue.

Some more info on Travelling Mystery Guest‘s workshop on Customer Journey Mapping:

Special Package for the Hospitality Industry

Special Package for the Hospitality Industry

P.S. It is recommended that this package is used for a minimum of 3 months in order to see results.

Book your customer journey evaluation (including customized measurements) today! Contact Renate on 082 336 1562 or enquire@travellingmystery.co.za.

Travelling Mystery Guest

Travelling Mystery Guest

Travelling Mystery Guest

So, at last TMG has been registered and we can now start assisting South African tourism and hospitality establishment in “walking the talk”!

What do I mean by that? Well, TMG will be visiting your establishment (if you want us to, off course) and we will provide you with customized feedback on your website’s accessability and user friendliness, as well as your establishment, your quality of customer service and the experience. We will also be commenting and consulting on your brand promise and what you actually provide, which is where “walking the talk” comes in.

For more info or bookings, contact us on:

Twitter: @TravellingMG

Facebook: http://www.facebook.com/TravellingMysteryGuest

Email: travellingmysteryguest@gmail.com

Cell phone: 079 110 5674