Hotel Verde

South Africa has many impressive hotels and among them is Hotel Verde. The hotel is situated in Cape Town near the airport and it is South Africa’s greenest Hotel. Hotel Verde has won many prestigious awards and is an inspiration to other South African businesses to go green. Travelling Mystery Guest did a short interview with them to share their story with the hospitality industry.

35281263565_e1a19c9cfc_z

“Verde” means green in Italian. Is this where the name, Hotel Verde, originated from? 

It is Mario Delicio, along with his wife Annamarie, who are the owners and directors of Hotel Verde. They are originally from Italy, so this is where the Italian influence comes from, particularly in our restaurant, called Nuovo. It was the Delicio’s daughter, Anika, who came up with the name, Hotel Verde, to pay homage to the family’s Italian heritage and the hotel’s sustainability concepts.

35272464601_d66ed5eb59_z

Hotel Verde opened its doors in 2013 and you have already won a few awards. Was it difficult at the beginning to convince consumers to be more eco-friendly? 

Hotel Verde Cape Town has been designed green – we hold a double LEED platinum certification by the United States Green Building Council, which looks at both design and construction, as well as daily operation and maintenance. A guest’s carbon footprint is reduced simply by staying at our hotel, so it hasn’t been difficult to encourage guests to be Eco-friendly. In most cases the choice to stay with us is already a sustainable decision. If they wish, guests can make their stay even more sustainable by using our energy-generating gym equipment, opting to take the stairs over the elevator, or reusing their bath towels. We also have a guest incentive program that rewards guests for going the extra mile in this way. By making Eco-friendly choices during their stay, guests can earn Verdinos and each Verdino is equivalent to R5, which can be redeemed against purchases at the hotel during their stay.

35281294915_d46c070046_z

Being quite the trendsetter in South-Africa, are you planning to expand? 

35281259035_421ea4c6d1_m

Our parent company, Verde Hotels, offers sustainable hospitality solutions with a turnkey approach. They currently operate within Africa and are developing a resort in Zanzibar, which will open in late 2017. This will be the second hotel under the Verde Hotels brand.

 

 

Was it expensive to start the hotel? Considering all the special equipment that you use?

The green budget of nearly 11% makes it possible that today, Hotel Verde Cape Town can operate the hotel at only 35% of water usage and a 35 % of power usage of a conventional hotel of the same size. It is therefore the best investment in the long term.

35281287425_d67cfed942_z

Are you continuously adding new ways to preserve the earth? 

As technology progresses, new and more efficient practices are made possible. We are always on the lookout for improvements at Hotel Verde and continually strive to regularly review daily operations in an effort to go greener. An example would be our approach to the current water crisis in the Cape – we have created additional signage to encourage guests to save water and only refill conferencing water bottles on request, among other implementations. For our brand, the newest example would also be the new Hotel Verde Zanzibar, which in some areas have equipment even more efficient than what was purchased 5 years ago for Hotel Verde Cape Town.

35281297095_053650b46d_z

Who / what was the main inspiration for the start of Verde hotels? 

The Delicio family believes that we all have a responsibility to the planet and should live sustainably; it was this thinking that inspired them to conceptualize not only a hotel, but Africa’s greenest hotel. Each member of the family has had a hand in making Hotel Verde the way we know it today and our staff ensure that our values and sustainable practices work towards staying Africa’s greenest.

34471441603_e55ea83bfc_z

Written by: Alicia Redelinghuys

A special thank you to Taryn Hickson, Marketing and Brand Manager at Hotel Verde, who agreed to the interview.

Advertisements

Die Kruger Nationale Park

Die Kruger Nationale Park is nog altyd ‘n baie gewilde toeriste aantreklikheid – nie net vir buitelanders nie maar ook vir Suid-Afrikaners. Een van Travelling Mystery Guest se mystery guests het onlangs by Satara gebly en ‘n staptoer in die park gedoen. Soos gewoonlik het die wildtuin, met sy verskeidenheid dier- en plantspesies, nie teleurgestel nie.

IFR_0778IFR_0771IFR_0770IFR_0761IFR_0753IFR_0727IFR_0676IFR_0683IFR_0700IFR_0707IFR_0714IFR_0719IFR_0588IFR_0598IFR_0647IFR_0659IFR_0665IFR_0672IFR_0582IFR_0546IFR_0533IFR_0460IFR_0334IFR_0323IFR_0074IFR_0093IFR_0114IFR_0210IFR_0264IFR_0288IFR_0071IFR_0058IFR_0032IFR_0024DSC_0026DSC_0017DSC_0012

 

Travelling Mystery Guest’s Favourite Coffee Shops

Given the nature of our business, we all obviously love coffee shops and restaurants. Travelling Mystery Guest consulted our mystery guests to compile our top 5 favourite coffee shops. We encourage you to visit these lovely places to see for yourself why we love them.

  1. Exclusive Books Hyde Park Corner

arranged-1842261_1920

Being a book lover and an old fashioned millennial, this shop offers something special. The book section is surrounded by a coffee shop and in between the shelves there are old couches where people can sit and read. You can buy a book and go and read it whilst enjoying some coffee. It’s a gathering of bookworms and the vibe is very welcoming to anyone who, like our mystery guest, is a book fanatic.

2. Afroboer 

This coffee shop is popular due to various factors; their quality coffee, the delicious cakes and fresh pastries. Our mystery guest especially loves the décor.  The inside of this restaurant is lovely, with high ceilings and wooden floors that creates a beautiful space. Afroboers location is also quite central, making it accessible for all their customers! Be sure to visit this place for a true African-Boer experience!

3. Woolworths at Menlyn Maine  

teapot-598122_1920Though we all are quite accustomed to Woolworths stores, our mystery guest enjoys this particular branch because of their wide variety of teas and their delicious white hot chocolate. Woolworths also has very nice food. Menlyn Maine is still a relatively new shopping centre with a lot of nice shops attracting customers, thus Woolworths is located in the ideal setting.

 

 

 

 

4. Pltfrm at the Pretoria Gautrain Station

This cute little coffee shop is located in Pretoria Central Business District near the Gautrain station. The layout looks very cozy and it’s a café type coffee shop. Pltfrm’s has a lot to offer, including craft beer, wifi, outdoor seating and live entertainment. This café has a rustic look and is perfect for delicious coffee and some yummy food before jumping on the Gautrain. Our other mystery guests are surely going to visit this restuarant!

5. Aroma Coffee in Lynnwood

Aroma

Image credit: www.aromacoffee.co.za

Most students and people living in the Brooklyn and Hatfield areas will be familiar with this coffee shop. Together with its adjacent attraction, the Aroma Gelato store, a dynamic duo is created. With the small street-like café vibe, it’s really cozy and the coffee is delicious. One will definitely be craving ice cream when leaving there, so why not pop in next door and grab a sugar cone! This place is very well suited for a casual gathering of a small group of friends.

Written by: Alicia Redelinghuys

 

TMG’s top 5 travel boots!

Travelling can be hard on your feet, especially considering the activities some tourists are interested in. Travelling Mystery Guest has done some online window shopping and we have chosen our top 5 favourite and fashionable boots for men and women! They are available from Poetry, Old Khaki, Cape Union Mart, Due South and Outdoor Warehouse.

feet-1245957_1920

  1. Women

Caitlyn boots

Caitlyn Boots , Poetry R1499

Rare earth dana boots

Rare earth Dana Boots , Poetry R1399

Rare earth kath boot

Rare earth Kath Boots , Poetry R999

Caterpillar irenea boot

Caterpillar Irenea Boots ,  Poetry R1499

Caterpillar Lillian leather boot

Caterpillar Lillian Leather Ankle Boot , Due South R1999

2. Men

Caterpillar oatman boots

Caterpillar Oatman Boots , Cape Union Mart R1499

Caterpillar grayson

Caterpillar Grayson Boots , Outdoor Warehouse R1850

Arthur jack corbin boots

Arthur Jack Corbin Shoe , Cape Union Mart R1399

Arthur jack ronan boots

Arthur Jack Ronan Boots , Old Khaki R1399

Hi tech Men's altitude V Waterproof boot

Hi-tec Men’s Altitude V Waterproof Boots , Outdoor Warehouse R1895

Written by: Alicia Redelinghuys 

Would you like some tea?

Everyone has a preferred hot drink. Whether it’s strong espresso, sweet Milo, malty Horlicks or the classic cappuccino, with the weather forcing us under a blanket, Travelling Mystery Guest wanted to take a look at what interesting and relaxing teas there are. Some teas have beautiful colours and it might just help to brighten up the grey mood accompanying winter.tea-1132529_19201. Hibiscus Tea

Hibiscus

This tea has a crimson or deep magenta colour. It almost looks like some sort of soda, except it’s much healthier. Some of the health benefits of Hibiscus tea include lowering high blood pressure and high cholesterol. It also assists with digestive system problems and strengthening your immune system. When dieting, this tea can help to speed up your metabolism to help you lose weight faster. It is also rich in vitamin C, which aids in wound healing and dental gum health. You can drink this tea hot or cold and some sugar or honey can be added to sweeten it up.

 

 

 

2. Black Tea

Black tea

Black tea usually has a more intense flavour than other teas like green tea. This is because black tea is more oxidised.  Black tea is already a very popular tea because of its various health benefits. It is said to help with digestive problems, low concentration levels and poor blood circulation. The colour of the tea itself is not actually black, which one would expect given the name, but the oxidised leaves are, in fact, black. The tea has a dark reddish colour and in China, this tea is actually referred to as “red tea”.

3. Earl Grey Tea

tee-419320_1920

Most people are familiar with this Earl Grey tea and personally, it is one of my favourites.

bergamot-1554302_1920

Bergamot

This tea is flavoured with the oil of bergamot, which is found in the bergamot orange peel. This gives the tea its orange-blossom-like aroma. This tea also has an unexpected beauty hack – bergamot is one of the products that promote hair growth, so for anyone who is a fan of tea and who desires long and luscious hair, why not drink some Earl Grey?

4. White tea

white teaThis tea’s leaves are minimally processed (from the Camellia sinensis plant). Its name originates from the fact that there are fine white hairs on the unopened buds of the tea plant, and this gives the plant a whitish appearance. As with the other teas, white tea also has a few health benefits. These include antioxidant properties, anti-aging properties and white tea can also aid in preventing excessive thirst among people with diabetes.

 

5. Blue tea

blue-tea

Being more of a coffee drinker myself, I was quite intrigued to learn that there is a bright

butterfly-pea-1119081_1920

Butterfly pea blossom 

blue coloured tea out there. The tea gets its blue colour due to the presence of blue flowers often blended with white or black teas. Of course, the more flower petals in the tea, the brighter the colour (which can range from light yellow to deep blue). The most common flower used is the butterfly pea blossom. If ever given the opportunity, I will definitely try this one!

 

Are you offering what your clients are actually looking for?

As a business owner or manager in any hospitality type establishment, you have perceptions as to what your customers want. Your establishment can actually be doing very well but there are still some factors that could influence your effectiveness and this is something you have no control over. Travelling Mystery Guest takes a look at what can influence your company and how to handle them.office-1209640_1920

Travelling Mystery Guest recently attended Urban Econ’s Tourism Talk, where Karen Kohler was the guest speaker. She had interesting information regarding where to find statistical updates about Tourism. Some of these databases include:

To know the statistics of tourism in the area you live in can help you determine the successful and unsuccessful time frames for your business and businesses similar to yours. More importantly, one should determine why the statistics are the way they are, what influenced them and how to prevent or repeat this. It is always important to take general news into consideration with your own business. Factors like illnesses in your country can have a big effect on your international visitor ratesworld-1264062_1920

Another interesting thing to keep in mind is the perceptions that people have about your location. It might be wise to do research about all the negative images tourists might be seeing about your city. For example, a company has a conference each year in another country and the company pays all the travel costs for participating employees. In the year when they went to Australia, everyone was very keen on going because of the high amount of South-African people who have visited or immigrated to Australia, the continent had a positive image. But the in the year they had the conference in India, many employees didn’t want to go (even with all expenses paid) because of the image that India has. This personal perception could have been created by movies such as Slum dog Millionaire.  So always keep in mind what perceptions are created by any stimuli.

diet-403588_1920

Lastly, something that all employees in the hospitality industry are familiar with is trends. Now, we might be familiar with the concept of a trend, but do we really know what the trends are? It may feel like trends just pop up out of nowhere and when observing social media, it also sometimes seems as if trends disappear as quickly as they appeared. A trend can be very tricky to incorporate into your business, considering their time frames. A good example of this was the banting diet in South-Africa. Every restaurant and shop started to incorporate banting items into their menus but soon there were a lot of debates about the health benefits of this diet. So when incorporating a trend into your business, never make it the entire focus point of your business but rather a feature that you offer.

Trends can really have an impact on your business. For interest sake, some of the trends to look in to is virtual travelling and voluntourism. Also, take a look at one of our previous blog posts about Travel Trends in 2017. 

Written by: Alicia Redelinghuys

5 Impressive buildings in the world

Whether buildings are designed for an amazing purpose or if the architectural skills displayed are amazing, buildings can be quite fascinating. Some are very old, which makes it even more impressive and some display new age designs; either way, some of them seem too good to be true! Travelling Mystery Guest takes a look at some of the most impressive buildings in the world.

1.Guggenheim Museum 

museum-2338253_1920
This building opened in 1997 as a cooperative venture between the Guggenheim Foundation and the Basque Regional Administration of North-Western Spain. The museum was designed by Frank O. Gehry and consists of interconnected buildings, presenting a very abstract structure. The interior space, organized around a large atrium, is mainly devoted to modern and contemporary art, particularly massive sculptures.

2.Doge’s Palace

venice-2206788_1920

The Doge’s Palace in Venice mainly consists of a marble structure and it is huge! This is absolutely a Gothic masterpiece. It is structured in a magnificent formation of constructive and ornamental elements, consisting of three large blocks that incorporate previous constructions: The wing toward the Bacino San Marco (which contains the Hall of Great Council), which is the oldest and was rebuilt in 1340; the wing towards the Piazza (former courthouse) with the Ballot Hall, which was built in its present form from 1424 and on the other side, the Renaissance wing, with the Doge’s residence and many government offices, which was rebuilt between 1483 and 1565.

3.Geisel Library – University of California

geisel-library-174106_1920

In 1995, this library was renamed Geisel Library in honour of Audrey and Theodor Geisel for the generous contributions they have made to the library and their devotion to improving literacy. You may know Theodor Geisel better as Dr. Seuss. After being renamed, the building’s design actually makes more sense. We could imagine one of Dr. Seuss’s stories coming to life in a building like this.

4. Ribbon Chapel 

Ribbon Chapel

Image credit: www.archdaily.com

This wedding chapel stands in a garden of a resort hotel, “Bella Vista Sakaigahama,” in Onomichi, Hiroshima. It took us a while to figure out how this building works. This would definitely be one of the more modern designs and we can only imagine the beautiful wedding pictures one can take here. The design is made up of two spiraling staircases that support one another and this creates a lot of free space.

5. Hotel Verde

Hotel Verde

Image Credit: www.hotelverde.com

 

Said to be South Africa’s greenest building, Hotel Verde is impressive in the way it cares for the environment. The hotel was awarded the Leadership in Energy and Environmental Design Platinum Green Building Certification by USGBC. When staying here, there is no need to feel guilty about your carbon footprint. This building inspires all to live more cautiously with our resources.

Written by: Alicia Redelinghuys