Christmas is in the air with Nespresso

Okay, I’ll admit it. The fairy lights and Christmas carols around every corner are some of the things that brighten up my day this time of the year. Not the kitsch Santa toys, bright red and green decorations and one-line Christmas jingles – the more sophisticated kind of Christmas things. I mean, have you seen the beautiful decor items at @Home this year? Even Santa’s Warehouse has a few more sophisticated wooden Christmas items among all the brightly coloured and flickering lights.

And, have you seen what Nespresso has to offer for the Season? They’ve got a few options to choose from too:

Parisian-Inspired Coffee and Petit Fours

There’s a certain je ne sais quoi about the Festive Season that tantalises our senses and heightens our expectations, so why not up the ante and treat your loved ones to Parisian-inspired coffee and petit fours? Nespresso has launched their annual Limited Edition Variations coffees, made with Parisian treats in mind. These coffees, inspired by the traditional French flavours of Parisian patisseries, including Macaron and Praliné, are the crème de la crème of decadent delight. These treats are perfect for any summer soiree.

Try this recipe:

Paris Praliné Indulgence

1 Capsule Variations Paris Praline, brewed as an espresso

100 ml Milk

1 tsp Hazelnut Crumbs

1 tsp Dark Chocolate Shavings

2 tsp Chocolate Spread

How to: 

Pour 2 tsp of chocolate spread into a cup. Extract the coffee over it. Froth your milk and pour on top of the coffee. Sprinkle some hazelnut crumbs and dark chocolate shavings on top.

Enjoy!

Picnic with Iced Coffee

A tip for your iced coffee: Infuse ice cubes with interesting flavoured syrups. As the day gets warmer and the ice melts, your drink will slowly, but surely change flavour.

Road Trip!

Appreciate what our country has to offer and take on the open road with a great playlist, good company and a couple of charged Nespresso travel mugs with your favourite brew.

Pool Plunger

Who said you can’t have coffee by the pool? A refreshing iced coffee cocktail sounds like the way to go. Here is a recipe to try:

Variations Paris Macaron with Almond Milk

1 capsule Variations Paris Macaron, brewed as Espresso

30 ml Almond Milk

10 ml Almond Syrup

4 Ice cubes

How to:

Pour the almond syrup into a cup. Place 4 big ice cubes in the glass. Pour in the almond milk. Extract the coffee over it. Add the remaining two ice cubes and mix.

There you have it. A coffee-filled Christmas – two of my favourites at once. Bam!

Buy these Variations at Nespresso Boutiques and Booths nationwide, from The Nespresso Club on 0800 637773 or online at https://www.buynespresso.com/ 

 

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Travelling Mystery Guest went Travelling

Yup, that’s right, the Travelling Mystery Guest is out travelling once again! Where, you may ask? Well, Namibia off course!
So…if you’re looking for us between 12 December 2014 and 6 January 2015, you will unfortunately not be able to get hold of us.
May you have a blessed Christmas and a very happy New Year!
See you soon.

Gone Travelling

Gone Travelling

Bless your guests this Christmas

As you will know, small acts of kindness often go a long way. You’ve also probably seen in our December newsletter (feel free to subscribe here), it is to my meaning that we need to focus on “humanizing” our customer service again. Here are a few ideas on how I think you could do exactly that this Festive Season:

Bless your guests

Bless your guests

• Give guests’ children the opportunity to help you make breakfast for their parents on Christmas morning. This will not only help you create bonds with customers, but you will also help them build on their family bonds.
• Serve cool drinks on the veranda on Christmas eve and invite guests to join you for sun-downers before they head out.
• Prepare a few individual picnic spots around your venue for guests to enjoy a family picnic for Christmas.
• Bless your guests with a small Christmas gift on their bed. I say small, because it’s really the idea that counts. Something like a packet of Christmas cookies, a sock filled with some midnight snacks, bake a few Christmas themed cupcakes and put it in their rooms upon turndown.

Gingerbread Cupcakes for Christmas

Gingerbread Cupcakes for Christmas

(Image from: http://tidymom.net/2011/gingerbread-cupcakes/)

• Buy a few vouchers from businesses around the area, i.e. a puppet show at the Saturday market around the corner, an ice-cream shop, a coffee shop, the aquarium, a book store, the hop-on-hop-off bus, etc. and leave this in your guests’ room for when they arrive. Put a note with it that says something like: “Merry Christmas from us all! We’d like to bless you with a few tastes from our town. Enjoy!”

 
The above ideas are only but a few examples of what you can do. Be creative and see how your guests come back for more human-to-human customer service next year.