You’re Invited

Join us for breakfast at the Park Inn by Radisson Cape Town (Foreshore) for a Breakfast Briefing in collaboration with HVS Consulting and Guy Stehlik from BON Hotels.

We will be discussing the benefits of understanding your guest, considering the customer journey as part of the process of creating revenue.

Some more info on Travelling Mystery Guest‘s workshop on Customer Journey Mapping:

Breakfast Modifications – As good as a holiday

Have you ever gotten tired of the usual English Breakfast? Not just eating it, but also preparing it for your guests. Sometimes it becomes such a routine that we forget why we do it. It should be about spoiling your guests, making them feel at home and giving them the perfect kick-start to their day.

Modified Breakfasts

Modified Breakfasts (Photographer: Renate de Villiers)

They say change is as good as a holiday. Modifying your breakfasts might be just what you need to help you make your guests feel special (and in the end you might even enjoy preparing it more).

Here are a few ideas on modified breakfasts:
Overnight Peaches and Cream French Toast
Breakfast Banana Pops
Breakfast Quesadillas
Homemade Granola
Banana Bread French Toast
Some guests enjoy the traditional English Breakfast. Others love to be surprised. How do you surprise your guests in the morning?

Pinterest for your guesthouse

Do you own or run a guesthouse? Have you heard of Pinterest? Are you on Pinterest, but only for personal use? Well, why not open a Pinterest account for your guesthouse?

They say that a picture speaks a thousand words. Now you can use this to your advantage by pinning pictures of your guesthouse onto your own Pinterest boards for the world to see! But that’s not all. You can also use Pinterest to inspire you with new ideas for breakfast recipes (trust me – you won’t know where to start!) and easy dinner recipes for your guests. You will even be able to get some tips on what to do on special days and holidays like Easter, Mother’s and Father’s Day, Christmas and New Year’s Day. Pinterest also provides loads of tips on how to keep kids busy. If your guesthouse caters for families, this is the ideal platform to use for tips on creative and educational activities for kids.

TMG can truly recommend Pinterest. Have a look at Travelling Mystery Guest’s Pinterest boards and let us know what you think.