Travelling Mystery Guest is searching for individuals interested in becoming mystery guests based in Cape Town.
The company assists hotels, restaurants, guesthouses, lodges, shopping centres and other tourism destinations with Customer Journey Evaluations. With Customer Journey Evaluations, Travelling Mystery Guest sends a mystery guest to evaluate the establishment’s brand promise and the overall customer journey. The mystery guest is responsible for taking notes and compiling a comprehensive report on the experience.
As Travelling Mystery Guest is continuously expanding, we’re looking for Capetonians that would like to become mystery guests. Ideally, we are looking for well presented individuals with a passion for and some experience in the hospitality and tourism industry.
Successful candidates will undergo training on the company’s mission and vision, assessment standards, requirements and quality assessment reporting.
If you think you have what it takes to become a mystery guest, send your CV to firstname.lastname@example.org or alternatively to email@example.com.
Travelling Mystery Guest
So, at last TMG has been registered and we can now start assisting South African tourism and hospitality establishment in “walking the talk”!
What do I mean by that? Well, TMG will be visiting your establishment (if you want us to, off course) and we will provide you with customized feedback on your website’s accessability and user friendliness, as well as your establishment, your quality of customer service and the experience. We will also be commenting and consulting on your brand promise and what you actually provide, which is where “walking the talk” comes in.
For more info or bookings, contact us on:
Cell phone: 079 110 5674